Selling handicapped vans requires advanced preparation.
Those with mobility impairments may face difficulties getting around. For instance, a person using a wheelchair may find public transportation cumbersome and unreliable. Many people with mobility issues prefer to have their own mode of transportation. A specially equipped handicapped van can help anyone with a handicap go places safely and easily. If you are selling handicapped vans, you will need to understand your customers' needs in order to help them get the right vehicle.
Instructions
1. Clean the vans. Vacuum vans each week to keep them free of dust and dirt. Remove items that will get the way of the user's mobility. For instance, a stray pencil or nail can become caught in the spokes of a wheelchair. Look closely at each part of each van to make sure that no impediments will be in the way of your customer.
2. Assess all parts of a van before you put it up for sale. Make sure they are in good working order. The lift should rise upward in one smooth motion. All controls should be clearly labeled. Doors should open up on command.
3. Write up a detailed description of the specifications of each van that is for sale. A write-up should include the type of entry into the vehicle (side or rear), the layout of the interior of the van and the make and model of the vehicle. Include additional details such as what features are standard (key chain remote control, removable passenger seats) and what features are extra (center row seat, protective car mat).
4. Demonstrate additional available upgrades. Most handicapped vans come with basic features such as a lift. Many also come with additional features including an easy-to-use wheelchair docking system and hand controls for users with limited upper body strength. Emphasize the availability of features such as a jump seat that allows the user to provide additional seating for passengers who do not use a wheelchair.
5. Allow a potential driver to take a test drive. Go with him the first time he takes out the vehicle, to demonstrate features and walk him through the process of getting in and out of the van. Allow him to use the van on his own at least once. If the user has a caregiver, instruct the caregiver on use the van, as well.
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