A booking clerk helps a hospitality company improve the quality of its customer service.
A booking clerk works for a hospitality firm, such as a hotel, or entertainment company, such as a movie theater. She answers client inquiries and helps a firm improve the quality of its customer service.
Duties
A booking clerk enters customer data into spreadsheets, reviews reservation data and files invoices. He also answers phone calls, distributes mail and assists with general administrative tasks.
Education
A booking clerk generally has an associate's degree in a business-related field or high school diploma. Booking clerks with liberal arts backgrounds are not uncommon in the field.
Wages
According to the career information website Indeed, a booking clerk earned a median annual salary of $31,000 in 2010.
Career Development
A booking clerk's chances of promotion depend on the company, the industry and staffing needs. Seniority and length of service also affect career growth opportunities for booking clerks. A competent and skillful booking clerk can move to a senior role within a few years.
Working Conditions
A booking clerk works normal business hours, Monday through Friday. Some booking clerks work night or early morning shifts.
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